FAQ
- IT'S BEEN MORE THAN 24 HOURS AND I HAVE NOT RECEIVED AN ORDER CONFIRMATION E-MAIL. WHAT SHOULD I DO?
- HOW DO I KNOW A PRODUCT IS ORIGINAL?
- CAN I CANCEL MY ORDER?
- DO YOU PROVIDE A GIFT WRAPPING SERVICE?
- HOW CAN I RECEIVE ASSISTANCE FOR A SAVE THE DUCK PRODUCT?
- WHAT SHOULD I DO IF THE PRODUCT RECEIVED IS DAMAGED OR FLAWED?
- WHEN WILL I GET MY REFUND?
- WHAT IS YOUR RETURNS POLICY?
- WHERE DO YOU SHIP TO?
- WHAT ARE THE SHIPPING TIMES AND COSTS?